Hi
I came to the Netherlands from Turkey for the first time in September. When I got on the train from the airport, I did not understand what the officer was speaking because I did not know your language. He handed me a form. There was an address field on the form. I wrote my address in Turkey. Two days ago, I received a letter to my address in Turkey with the reference number L635930. It says that you did not ticket. First of all, I had my ticket. I can take a photo of it and send my ticket with that date. On the other hand, is this how you treat foreigners who come to your country for the first time? Isn't it normal for a foreign citizen not to know your language or not to know the practices in the country? I read that I can file a complaint against Rover by going to the website of NS. They conveyed my complaint I sent there to the Office of the Ovombudsman. The Office wrote to me and said to inform the situation to NS first. Therefore, I am waiting for your reply by contacting NS. Thank you.
foreigners
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