Skip to main content
Naar NS.nl
beantwoord

Changing bank details

M

I’m not sure if the website is down, but I’m unable to find how to change my personal details on MijnNS. My ING bank account (which is linked to MyNS from when I first set it up years ago) has been closed because I relocated to the UK, so I’ve been asked to provide different bank details. Everytime I try to log in to my NS to then go on to change my settings, I don’t seem to find the actual page to change it.

 

Apologies if I’m being thick and really not seeing it, but any help would be really really appreciated! Thank you in advance :)

Beste antwoord door Tochjo

You should be able to change your bank account by going to My products and then Change bank account. This can only be done on the website, not in the app.

Bekijk origineel

4 reacties

Tochjo
Forum|alt.badge.img+3
  • Tochjo
  • 13116 reacties
  • Antwoord
  • 25 mei 2022

You should be able to change your bank account by going to My products and then Change bank account. This can only be done on the website, not in the app.

Tomas NS
  • Tomas NS
  • Oud Moderator
  • 639 reacties
  • 25 mei 2022

Good afternoon MichaelMoosh33 and welcome to the NS Community.

 

For most subscriptions you can change your bank account in Mijn NS, as Tochjo already explained. For situations where this is not possible (for example if you’re changing to a bank account that does not support iDeal), you can contact our customer service.

Tochjo
1 persoon vindt dit leuk
  • Tochjo
    Tochjo
O
  • oriane
  • Op het juiste spoor
  • 1 reactie
  • 26 mei 2023

Good morning, I have an NS account and I would like to modify the bank details. the site tells me that I am not the owner of the account and that I must ask the owner. but I am the holder of the NS account. my dad is the bank account holder. so my question is: how to change these bank details for my product

Laura NS
Moderator
  • Laura NS
  • Moderator
  • 3099 reacties
  • 26 mei 2023

Hi oriane, welcome to our NS Community. It's best to get in touch with our customer service to see where it went wrong linking your account correctly.

Reageer


Voorwaarden