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Naar NS.nl

I lost my anonymous chip card few days back and it had balance amount .what needs to be done

There are no options but buying a new card. The balance on the old card is lost. 

I did check with NS service centre they asked me to claim it online

The money on the card is gone. You cannot claim it back.

I did check with NS service centre they asked me to claim it online

Very strange.

@John CJ There must have been a misunderstanding. An anonymous card isn't registered anywhere. If the card is lost, NS has no means of knowing who the owner of the card is. It's similar to losing cash.

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