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Naar NS.nl
beantwoord

refund for missed checkout

C

i forgot to checkout and i was charged a double trip for it. It’s being almost 2 MONTHS since this happened and I still cannot request the refund! 

Beste antwoord door Tomas NS

Hi carolinabustillos and welcome to our Community.

Have you tried contacting customer service? If not, I highly recommend doing so.

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    Tomas NS
    • Tomas NS
    • Oud Moderator
    • 3 juni 2023

    Hi carolinabustillos and welcome to our Community.

    Have you tried contacting customer service? If not, I highly recommend doing so.

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