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Naar NS.nl

Can I get back or delete a ticket that I purchased?

I purchased a groupticket for the wrong day, therefore I would like to change it, or delete the ticket,is it possible?

E-tickets cannot be changed and there is no refund. You may ask for leniency, but chances are little. 030 7515155.

 

There is a lot of fraudulent use, as you can still travel with it, even with a refund. That means effectively a free ride for a group. NS cannot be that foolish.

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