On 30th December, I checked in to Utrecht Station using my OV chipcard number-3528050051775742. However, I took ticket to Eindhoven for the night train separately at the station as I was not aware that I need to buy a separate ticket. Checked out using this ticket and not my ovchip card .Now, I am not able to see the refund link on my NS profile. Could you please let me know how can I get my refund.
beantwoord
refund
Beste antwoord door Daniël NS
Good morning shalini16. Welcome to the NS Community.
I'd recommend contacting our customer service to have this corrected, we can't do this for you here.
Good morning shalini16. Welcome to the NS Community.
I'd recommend contacting our customer service to have this corrected, we can't do this for you here.
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