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Hi, I bought E tickets in NS website and receive an email to ask me for load the E ticket in NS app. I tried many times to press the button to load E ticket in NS apps but is still unable to do so even I already click the link and open link in website. How can I load it to NS Apps ? I can’t print it out during my trip due no printing facility. 

Hello SF_wb and welcome to the NS Community.

How annoying that you are not able to load the ticket in the app. Did you try closing and perheps re-installing the app? If it doesn't work, I advise you to contact our Customer Service for help.

Zelfde probleem. Kan mijn tickets niet uploaden. Wat een zooitje die app zeg. Heb bij een copyshpp geprint. DOE HIER IETS AAN. S !

I have the same issue.  I have wasted so much time in trying to get this to work.  

It's still not working and I've deleted and reloaded the app! 😩

 

How is this still a bug? 

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