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ns flex sub fix

  • 22 februari 2024
  • 3 reacties
  • 74 Bekeken

Hello, is it possible to return to the usual method of replenishing a chipcard and not pay money at the end of the month without canceling the subscription to flek? because I want to know how much I will spend on travel that day, but I only see the place of check-in and check-out, there is no amount.

Beste antwoord door Real aire

Short answer: No. Flex and reizen op saldo are not compatible. Instead, you can remove the flex from the card and put the signature Dal voordeel op saldo there. Or don’t subscribe at all. With Flex you can put a balance on your card on the bus/tram/metro and see how much you paid. But not by train.

Bekijk origineel

3 reacties

Real aire
  • Reisleider**
  • 332 reacties
  • Antwoord
  • 22 februari 2024

Short answer: No. Flex and reizen op saldo are not compatible. Instead, you can remove the flex from the card and put the signature Dal voordeel op saldo there. Or don’t subscribe at all. With Flex you can put a balance on your card on the bus/tram/metro and see how much you paid. But not by train.


Sascha NS
Moderator
  • Moderator
  • 1688 reacties
  • 22 februari 2024

Good morning Kostya. Welcome to the NS Community.

Please refrain from using languages other than English and Dutch on the Community.
I’ve translated both your posts to English.


Robert B
Forum|alt.badge.img+3
  • 30262 reacties
  • 22 februari 2024

Here you go https://www.ns.nl/en/customer-service/termination-cancellation/cancelling-season-tickets.html

Remove the NS Flex subscription/season ticket at a machine and you are back to travelling on balance.

If you see the transactions with no amount, you are looking at the OV-chipcard webstie, see Mijn NS for the costs. There is a few days delay with NS Flex.


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