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NS Flex card hasn't delivered yet

A

Hi!

I ordered a NS flex card on last April 10. However, I haven't received the chipkaart yet. My order ID is 

R01_0211255411

Thank you in advance for your attention

Regards,

Amit Pal

Beste antwoord door Sanne NS

Hi amix.pal and welcome to the NS Community! 

How unfortunate that you have not yet received this. Best thing you could do is contact the customer service of the OV-chipcard by calling them on 0900-0980. To help you with this, I do however recommend to contact our customer service first, as we might be able to provide you with the card number. Click here to contact them.

Bekijk origineel

2 reacties

Sanne NS
Moderator
  • Sanne NS
  • Oud moderator
  • 608 reacties
  • Antwoord
  • 16 april 2022

Hi amix.pal and welcome to the NS Community! 

How unfortunate that you have not yet received this. Best thing you could do is contact the customer service of the OV-chipcard by calling them on 0900-0980. To help you with this, I do however recommend to contact our customer service first, as we might be able to provide you with the card number. Click here to contact them.

K
  • Kiranmvz
  • Op het juiste spoor
  • 1 reactie
  • 20 mei 2022

Hi!

This is K C MURTHY 

I ordered a NS flex card and choosed an subscriptionstartingfrom 13th May 2022. However, I haven't received the chipkaart yet. My order ID is 

R01_0211599915

Thank you in advance for your attention

Regards,

KIRAN CHANDER MURTHY 

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