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refund

  • 27 februari 2025
  • 1 reactie
  • 26 Bekeken

  • Op het juiste spoor

I forgot to check-out, and I will receive refund.

But the price is not precise since I register NS Flex Dal Voordeel.

How can I do?

Beste antwoord door Sascha NS

Good afternoon Yuya. Welcome to the NS Community.

Please contact our Customer Support by phone, chat or social media about the issue and they'll gladly be of assistance.
Usually the system will correct missed check-outs correctly, so please have one of my colleagues investigate your subscription and such, to make sure nothing else is wrong.

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1 reactie

Sascha NS
Moderator
  • Moderator
  • 1673 reacties
  • Antwoord
  • 27 februari 2025

Good afternoon Yuya. Welcome to the NS Community.

Please contact our Customer Support by phone, chat or social media about the issue and they'll gladly be of assistance.
Usually the system will correct missed check-outs correctly, so please have one of my colleagues investigate your subscription and such, to make sure nothing else is wrong.


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