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I want to get a refund because of train blocked on 2nd of April from Groningen to Schipol airport

  • 20 april 2024
  • 2 reacties
  • 116 Bekeken
L

On 2nd of April, I took train from Groningen to Schipol airport. However, the train was blocked during the trip. I have to take buses and metro tranfered three times. I would like to get a refund from NS.

 

Beste antwoord door Seinhuis

Did you catch the plane?

 

In case of a delay of 30 minutes or more you can request a refund of part of your ticket price, www.ns.nl/en/customer-service/refunds/refunds-for-delays-on-a-domestic-route.html.

 

Planned delays, for example work, will not be reimbursed.

For other questions you can chat or call.

Bekijk origineel

W

Waren er geplande werkzaamheden? Dan krijg je geen geld terug als NS alternatief vervoer aanbiedt. Hoe heb je precies gereisd? Met welke vervoerders en hoe laat?

S
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  • Seinhuis
  • Intercity
  • 20 april 2024

Did you catch the plane?

 

In case of a delay of 30 minutes or more you can request a refund of part of your ticket price, www.ns.nl/en/customer-service/refunds/refunds-for-delays-on-a-domestic-route.html.

 

Planned delays, for example work, will not be reimbursed.

For other questions you can chat or call.

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