Skip to main content
Antwoord

something wrong with the NS felx unlimited travels on weekend

  • February 21, 2023
  • 2 reacties
  • 66 Bekeken

Hi! I bought your unlimited weekend NS flex 2 months ago, but now I check my bill and found that I don't really get a free weekend trip but 40% discount for my trips. I really don't undersdand what happened.

Beste antwoord door Stijn NS

Good afternoon kuntu_Wenjing and welcome to the NS Community.

Please contact our Customer Service. The NS Community has no access to your customer information and cannot help you with this question. You can reach our Customer Service by phone, chat, Twitter or Facebook.

2 reacties

Stijn NS
  • Oud Moderator
  • Antwoord
  • February 21, 2023

Good afternoon kuntu_Wenjing and welcome to the NS Community.

Please contact our Customer Service. The NS Community has no access to your customer information and cannot help you with this question. You can reach our Customer Service by phone, chat, Twitter or Facebook.


MoDe
Forum|alt.badge.img+3
  • Super user
  • February 21, 2023

Maybe you dont have weekend free but weekend discount 40%. Check MijnNS.