In the train station of Amstel, the train (platform 4) and the tram were directly connected and there was no need for another check-in to get on the train. Therefore, I did not know I had to check in again. I have moved in the Netherlands recently and I am a student. It was an honest misunderstanding and I don't think this fee is fair.
beantwoord
correction fee of 50 euros
Beste antwoord door Thom
The fee was fair because of your behaviour of not properly checking in, but it is understandable for you as a foreigner as well. Contact Customer Service and you may have this fee back. It is a one time option.
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