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Refund an E-ticket

  • 7 december 2022
  • 1 reactie
  • 398 Bekeken
S

I bought a dayreturn e-ticket from Tilburg to Breda but I accidentally put the wrong date, so I had to buy another ticket in the end. How can I get my money back for the ticket I didn't use?

Beste antwoord door Thom

When it is opened or dowloaded, there is no refund. I cannot be seen whether it is used or not.

You may have used it, and that would be a free ride when you get your money back. When you did not open it, contact Customer Service, but only in that case. Otherwise it has no use.

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Thom
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  • Thom
  • Super user
  • 7 december 2022

When it is opened or dowloaded, there is no refund. I cannot be seen whether it is used or not.

You may have used it, and that would be a free ride when you get your money back. When you did not open it, contact Customer Service, but only in that case. Otherwise it has no use.

Niet de réiziger op 1, 2 en 3, maar de betálende reiziger op 1,2 en 3! Wat meer controle en handhaving roept geen agressie op, maar voorkomt het juist. De opgekropte ergernis van de betalende reiziger mag best wat meer meetellen.

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