Refund request

  • 19 February 2024
  • 3 reacties
  • 57 Bekeken


I'll request a refund for a refund to Denver Station to Denmark Station on February 22, 24, 2024.

I'd like to cancel the train reservation from Amsterdam Station to Denhag Station at 6:21 p.m., what should I do? 

Please answer!

3 reacties

Reputatie 7

Ask klantenservice.

Reputatie 7
Badge +1

In the Netherlands, Denver and Denmark stations don't exist. In addition, it is not possible to make reservations for domestic journeys.

However, if you bought tickets online and you have not downloaded them or opened them in the NS App yet, then you could contact customer service via X, Facebook, chat or by phone.

Badge +3

Er zal wel Deventer naar Den Haag bedoeld zijn, waarbij de reis van Amsterdam naar Den Haag niet door ging?