Hi,
I have NS Flex Weekend Free, understood that I can bring along 3 persons with combined travel discount.
My family member travelling with me purchased a combined travel discount ticket online and load into NS apps (they dont have OV card).
In the train, the operator said that I do not have a discount card and we can be penalized. I do not understand because I subscribed to NS Flex Weekend Free (€38.35 per month)
What is the issue? do i need to activate my card so that my family member can enjoy 40% combined travel discount?