Hi,
Yesterday, I asked the NS Chatbox about my situation. I checked my bank account and saw that NS charged me 20 euros on February 11th, even though I had paid for my subscription. I mentioned this issue in the NS Chatbox, and the staff informed me that I needed to activate my subscription and that I could come back to request a refund.
I have now activated my subscription. May I request a refund?
Beste antwoord door Thom
You need to contact Customer Service, as we do no have access to your data and also do not have permission to give you a refund: 030 7515155, English is spoken.
+4You need to contact Customer Service, as we do no have access to your data and also do not have permission to give you a refund: 030 7515155, English is spoken.
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