Skip to main content
Naar NS.nl
beantwoord

Refund link does not show up when I clicked on journey that I forgot to check out

  • 21 april 2024
  • 1 reactie
  • 35 Bekeken
A

Hello,

I forgot to check-out at Rotterdam which I was travelling from Groningen to Paris. I took eurostar at rotterdam central. Now NS mistakenly completed my journe. I clicked on the travel to ask refund but no link avaiable.

Beste antwoord door Daniël NS

Hello ayse_nur. Welcome to the NS Community.

I'd advise you to contact our customer service to have this corrected.

Bekijk origineel

    1 reactie

    Daniël NS
    Moderator
    • Daniël NS
    • Moderator
    • 1387 reacties
    • Antwoord
    • 21 april 2024

    Hello ayse_nur. Welcome to the NS Community.

    I'd advise you to contact our customer service to have this corrected.

    Reageer


    Voorwaarden