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Checked Out with Debit Card instead of OV Chip Card

  • 24 mei 2024
  • 3 reacties
  • 128 Bekeken

Hello All,

 

Instead of checking out from OV chip card, I by mistake checkout from my debit card and I see that 20 euros are deducted from OV chip card as well as my debit card. I raised the claim to get refund for my OV chip card, however, I dont know what to do for my debit card deductions. How can I raise claim for that?

 

Beste antwoord door Erryt NS

Hello PritiSukhani, welcome at our community,

 

I did deleted your other topic becuase it was the same as this one. You can claim your money back via www.ovpay.nl after a few days. You can fill in the same station as where you did checked in with your debit card.

Bekijk origineel

Erryt NS
Moderator
  • Moderator
  • 24 mei 2024

Hello PritiSukhani, welcome at our community,

 

I did deleted your other topic becuase it was the same as this one. You can claim your money back via www.ovpay.nl after a few days. You can fill in the same station as where you did checked in with your debit card.


  • Op het juiste spoor
  • 27 mei 2024

I tried to the ovpay.nl, I am able to search with transaction id, however, I dont get any option to raise claim for the same.


Robert B
Forum|alt.badge.img+3
PritiSukhani schreef:

I tried to the ovpay.nl, I am able to search with transaction id, however, I dont get any option to raise claim for the same.

You have to wait 5 or 6 days, then see https://zelfregelen.ovpay.nl/reisoverzicht (you can switch language to English).


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