On 31 March I checked in by mistake because I wanted to check in with Arriva and I was not able to check out and it gave me an error but it has counted as a travel and I have to pay 7 euros for it. How can I refund the money back? Because it is already in my travel transaction.
Beste antwoord door Lorena NS
Bekijk origineel
+2
Hi Niloofar and welcome to the NS Community!
It looks like this journey is corrected automatically. Please contact our customer service. They can help to correct this.
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
