During this month 3 of my checkouts didn't record (Sittard to Maastrikht with Arriva). Now at the end of month I found out it after taking my journey history report. What can I do for refunding?
beantwoord
3 checkouts didn't record. How can I refund them?
Beste antwoord door Sanne NS
Hi Z.M. and welcome to the NS Community!
I would advice you to contact our customer service. They can help you with restoring this!
Hi Z.M. and welcome to the NS Community!
I would advice you to contact our customer service. They can help you with restoring this!
No-then, after a very long wait, you will be told: Other company-go there!
There is a special site for this: uitcheckgemist.
And ARV still has an office in the classic Mstr station-go there and ask for instructions-so many in such short time may mean something is wrong.
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