Hello. I have been purchasing tickets with my bank card via the NS application for the last 3 times. Money is deducted from my card but the e-ticket does not appear. I have to purchase it again. What should I do?
sevilevren schreef:
Hello. I have been purchasing tickets with my bank card via the NS application for the last 3 times. Money is deducted from my card but the e-ticket does not appear. I have to purchase it again. What should I do?
Check in/out with your bankcard and not buy etickets anymore.
Hello sevilevren, welcome at our community,
If you did purchase an e-ticket but not receive it then please reach our customer service. My colleagues can send the tickets again.
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