Skip to main content
Naar NS.nl
beantwoord

I was charged three times

  • 16 maart 2023
  • 1 reactie
  • 36 Bekeken
P

I tried to bought two tickets yesterday night through the app and I was charged three times. Can I have my money back? 

Beste antwoord door Tochjo

This community is meant as a place where travellers can be helped by other travellers. We are not NS employees, so do not have access to customer data, and cannot help you with your problem.

You should contact customer service directly. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.

Bekijk origineel

1 reactie

Tochjo
Forum|alt.badge.img+3
  • Tochjo
  • 13116 reacties
  • Antwoord
  • 16 maart 2023

This community is meant as a place where travellers can be helped by other travellers. We are not NS employees, so do not have access to customer data, and cannot help you with your problem.

You should contact customer service directly. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.

Reageer


Voorwaarden