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check in and out missed

  • 8 augustus 2023
  • 1 reactie
  • 47 Bekeken

Good morning,

I saw that on the 7/08 was charged 40 Euro ( 2x20) to not have check in or checked out. That is not true. Have been some construction in blaak maybe some disturbance in your system.you can check my history, you can see I do this most of the week for a while now. 

I can't claim the amounts I have done it earlier this year( by then my mistake) 

Attached a picture that shows I did check in this morning. And I always make sure I see when I check in and out. Please help. 

Thank you

1 reactie

Rory NS
Moderator
  • Moderator
  • 480 reacties
  • 8 augustus 2023

Hi Jorge and welcome at the NS Community.

We cannot solve your problem here, but you can contact our Customer Service. They are happy to help with your question.


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