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How do I pay outstanding amount

  • 1 september 2023
  • 2 reacties
  • 80 Bekeken
J

I have a monthly subscription of €5, which goes off my bank account automatically, but when I log into my NS account, I see there is an amount of over €100 which I'm assuming is for my travel during the month. There is no invoice with this amount on so how do I pay this? 

Beste antwoord door Thom

There is a widget at Mijn NS it is not properly working. You can ignore it and do not worry, you will get a proper bill. Take a look at your bills. There may be none. You will get your bill after about a month after the start of your subscription.

Do have a look at your travel historisy. I am just guessing but there may be mistakes with checking in or out. 

Bekijk origineel

    J
    • jaypetal
    • Op het juiste spoor
    • 1 september 2023

    Thank you for the response. 

    Thom
    Forum|alt.badge.img+4
    • Thom
    • Super user
    • 1 september 2023

    There is a widget at Mijn NS it is not properly working. You can ignore it and do not worry, you will get a proper bill. Take a look at your bills. There may be none. You will get your bill after about a month after the start of your subscription.

    Do have a look at your travel historisy. I am just guessing but there may be mistakes with checking in or out. 

    Niet de réiziger op 1, 2 en 3, maar de betálende reiziger op 1,2 en 3! Wat meer controle en handhaving roept geen agressie op, maar voorkomt het juist. De opgekropte ergernis van de betalende reiziger mag best wat meer meetellen.

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