Hello,
I have booked a ticket from Goverwelle to Utrecht central. But later I have booked a group ticket from Goverwelle to Venlo.
Could you please help me to cancel the ticket from Goverwelle to Utrecht Central and refund the amount ?
beantwoord
Refund request
Beste antwoord door Olav93
NS is unable to invalidate etickets thus they don't refund them, as specified in the terms and conditions.
NS is unable to invalidate etickets thus they don't refund them, as specified in the terms and conditions.
I booked an electronic ticket to go from Schachen to Alkmaar on November 13th, but because the morning appointments were cancelled, I couldn't go.
jano74 schreef:
I booked an electronic ticket to go from Schachen to Alkmaar on November 13th, but because the morning appointments were cancelled, I couldn't go.
See https://www.ns.nl/klantenservice/geld-terug/geld-terug-reguliere-reizen.html
Assuming this is about the Amsterdam train controller strike.
Pieter van Ieperen schreef:
See https://www.ns.nl/klantenservice/geld-terug/geld-terug-reguliere-reizen.html
Assuming this is about the Amsterdam train controller strike.
But Jano74 could still travel after 09:00 hours so i don't think het gets a refund.
+1Henkpeetersen schreef:
Pieter van Ieperen schreef:
See https://www.ns.nl/klantenservice/geld-terug/geld-terug-reguliere-reizen.html
Assuming this is about the Amsterdam train controller strike.
But Jano74 could still travel after 09:00 hours so i don't think het gets a refund.
If his delay was expected to be at least one hour, then he can get a full refund. Whether or not he could travel later is not relevant in such a case.
Reageer
Meld je aan
Heb je al een account? Inloggen
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met Facebookof
Welkom
Nog geen account? Maak een account aan
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met Facebookof
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.